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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lina Garcia

Lina Garcia

June 10, 2025

5  out of  5
rating by Lina Garcia
"BEST INSURANCE COMPANY, THEY ARE VERY HELPFUL SPECIALLY TATIANA, I RECOMMEND THIS PARTICULAR AGENCY TO EVERYONE, BEST OF THE BEST 💯"
We responded:
"Lina, thank you for the glowing review! I am so happy my team especially Tatiana was so helpful! "
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Josefina Taber

June 6, 2025

5  out of  5
rating by Josefina Taber
"Ms Dionne James could not have been more efficient. She is extremely professional, totally knowledgeable and went above and beyond to address my needs promptly. I really appreciate you Ms James. Thank you so much for being so kind and diligent. Customer service is lacking these days certainly not with Ms James & her State farm team. Thank you again! Josefina C. Taber"
We responded:
"Thank you so much for taking the time to leave such a positive review! We are delighted to hear that Ms. Angela Cash provided you with exceptional customer service. We will make sure to pass along your kind words to her and recognize her for going above and beyond to address your needs promptly. At Dionne James State Farm, we strive to provide excellent service, and it's wonderful to know that Angela exceeded your expectations. Thank you once again for choosing Dionne James State Farm and for your kind words."
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Samantha Walden

June 2, 2025

5  out of  5
rating by Samantha Walden
"Everyone at this office are always so kind, accommodating and helpful. Love doing business with them !"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that our team has consistently provided a kind, accommodating, and helpful experience. It truly means a lot to us, and we’re grateful to have you as part of our State Farm family!"
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Mike Politi

May 20, 2025

5  out of  5
rating by Mike Politi
"So I want to thank Dionne and her office staff for the great customer service. We decided to go with this office for our boater insurance. With the great knowledge they had for boaters insurance helped us get an amazing price. So due to their great service and price we will be using their services going forward on our boat insurance and our auto insurance. I thank you and your office for all that you did for my wife and me."
We responded:
"Thank you so much for your thoughtful review! We’re honored you chose our office for your boater insurance and are thrilled to hear that Dionne and the team provided the service and expertise you were looking for. It means a lot that you’ll be trusting us with both your boat and auto insurance going forward. We truly appreciate your kind words and look forward to continuing to support you and your wife!"
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Diamond Landers

May 14, 2025

5  out of  5
rating by Diamond Landers
"Dionne and her staff are great! They explain coverages and find the right coverage for my budget!"
We responded:
"Thank you for the kind words! We're so glad Dionne and her team were able to help you find the right coverage within your budget. Your trust means a lot to us! 😊"
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Clo Creevay

April 30, 2025

5  out of  5
rating by Clo Creevay
"Jaquelin was excellent Great customer service 🥳"
We responded:
"Thank you for the kind words! We're thrilled to hear that Jaquelin provided excellent customer service. We'll be sure to pass along your feedback! 😊🌟"
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nancy morales

April 30, 2025

5  out of  5
rating by nancy morales
"Amazing customer service !!!! Jaquelin not only helped me with my policy but understood what my issue was and helped fix it !!!! Best State Farm agency ever !! And the the Agent Ms. Dionne is an absolute pleasure as well !!!!! Thank you all"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Jaquelin and Ms. Dionne provided you with such excellent service. It’s always great to know that we could help resolve your issues and make your experience a positive one. We appreciate your kind words and are happy to have you as a customer! "
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Bruni Mercado

February 26, 2025

5  out of  5
rating by Bruni Mercado
"Thank you Jacqueline for taking the time to explain and answer any questions I had. Very helpful and efficient."
We responded:
"Thank you for the wonderful review! We're so glad to hear that Jacqueline was able to take the time to answer your questions and provide you with helpful and efficient service. We truly appreciate your feedback and are always here to assist you with anything you need. Thanks again"
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Patricia Williams

February 11, 2025

5  out of  5
rating by Patricia Williams
"Everything was good"
We responded:
"Patricia, thank you for the great review! "
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Oguzie Agumanu

February 7, 2025

5  out of  5
rating by Oguzie Agumanu
"Samuel was a great help. He was able to save me soo much money on my auto insurance!"
We responded:
"Hi Oguzie, thank you for the kind words! We're glad Samuel could help you save on your auto insurance. If you need anything else, feel free to reach out. Safe driving!"
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Matthew Sheppard

February 3, 2025

5  out of  5
rating by Matthew Sheppard
"As an employee at Dionne James State Farm I am ready and willing to provide you with great service and provide you with the right options to fit your needs and save you some money! Come visit us today to join the Dionne James State Farm family."
We responded:
"Matthew, thank you for sharing your experience! "
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Domingo Veloz

February 3, 2025

5  out of  5
rating by Domingo Veloz
"mi experiencia con mi seguro ha sido maravillosa"
We responded:
"Domingo, thank you for the great review! "
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Aida Rubio

January 25, 2025

5  out of  5
rating by Aida Rubio
"Samuel drafted my new insurance policy , he was knowledgeable , professional , efficient and very kind. Samuel made the process smooth and pleasant. I highly recommend Samuel ."
We responded:
"Aida, thank you for the great review! I am so happy Samuel was so helpful with your insurance! "
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C B

January 24, 2025

5  out of  5
rating by C B
"I was at lost before I had a conversation with Dionne! She helped me basically get my life back. I am proud to have her as my agent! Thank you sincerely for continuous service in helping me find my path back on track ! 🙏🏾🙏🏾🫶🏾"
We responded:
"CB! Thank you for the wonderful review! I am honored I was able to help and that you trust me as your insurance agent! I am always here when you need me! "
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Angel Payano

January 22, 2025

5  out of  5
rating by Angel Payano
"Very good."
We responded:
"Thank you for the great review Angel! "
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Raju Kotipoyina

December 6, 2024

5  out of  5
rating by Raju Kotipoyina
"He is so pleasant to speak and help full in his conversations."
We responded:
"Raju, thank you for the great review! "
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Isa Qureshi

November 23, 2024

5  out of  5
rating by Isa Qureshi
"Andrey is awesome, highly recommend him!"
We responded:
"Isa, thank you for the great review! I am so happy Andres was so helpful! "
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Gurmit Gill

November 20, 2024

5  out of  5
rating by Gurmit Gill
"Excellent service provided by Andrey Gomez at State Farm office of Dionne James State Farm. He had to go through complicated accounting to answer my questions. He was patient, professional and punctual in his deliverables and interaction. Excellent experience dealing with him."
We responded:
"Hi Gurmit! Thank you for your kind words! We're delighted that Andrey Gomez provided you with excellent service at the Dionne James State Farm office. Your satisfaction means a lot to us, and we appreciate your feedback. Best, The Dionne James State Farm Agent"
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Ocilia Valdes

October 17, 2024

5  out of  5
rating by Ocilia Valdes
"Andres has been excellent, he helped me save a lot on my car and rental insurance, he was also very kind, I am satisfied with his work and kindness, I recommend him."
We responded:
"Ocilia, thank you for the wonderful review! I am so happy Andres was able to help with your car and renters insurance! "
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James Kurtz

August 31, 2024

5  out of  5
rating by James Kurtz
"Great experience! The people were kind and answered in a timely manner."
We responded:
"Hi James, thank you so much for your kind words! We're thrilled to hear that you had a great experience and that our team was able to assist you promptly. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future!"
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Brianna Smith

August 30, 2024

5  out of  5
rating by Brianna Smith
"HES THE BEST, Andres needs a raise. GIVE HIM A RAISE AND 🙌PROMOTE HIMMNM. He helped me right away and handled my issue with what should be the highest standard of customer service. Make him an example for other agents to follow."
We responded:
"Hi Brianna, Thank you so much for your enthusiastic feedback! We're thrilled to hear that Andres provided you with exceptional service and promptly resolved your issue. We truly value your suggestion and will certainly pass along your praise to Andres and our management team. If you need any further assistance, please don't hesitate to reach out."
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Jay Tassy

August 30, 2024

5  out of  5
rating by Jay Tassy
"Excellent customer service. They treated me with respect and broke down policy well for me."
We responded:
"Hi Jay, thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience with our customer service team. Treating our customers with respect and ensuring they understand our policies is very important to us. We appreciate your review and look forward to assisting you again in the future!"
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Soulistic Senses

August 30, 2024

5  out of  5
rating by Soulistic Senses
"Andrey was such an excellent guide to getting a policy. I have saved so much money. Thanks, Dionne and Andrey"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Andrey was able to assist you effectively in finding a policy and saving money. Your satisfaction is our top priority, and we appreciate your feedback."
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T L

August 30, 2024

5  out of  5
rating by T L
"Great service and extremely knowledgeable agents. I DEFINITELY RECOMMEND ❣️"
We responded:
"Hi Takisha, Thank you for your fantastic review! We're delighted to hear that you received great service and found our agents to be extremely knowledgeable. Your recommendation means a lot to us. We look forward to serving you again!"
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Caymen J

August 30, 2024

5  out of  5
rating by Caymen J
"Nice people and a welcoming environment!!"
We responded:
"Hi Caymen, Thank you so much for your kind review! We're thrilled to hear that you found our team nice and our environment welcoming. Creating a positive experience for our clients is very important to us. We look forward to seeing you again!"