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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Thomas

September 29, 2025

5  out of  5
rating by David Thomas
"Dionne and her team really worked with us to make sure we were aware of all of our options"
We responded:
"David, thank you for the wonderful feedback! I am so happy my team and I were able to help make sure you knew all of your options. We are always here when you need us!"
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Kevin Simon

September 29, 2025

5  out of  5
rating by Kevin Simon
"Very efficient and professional company. Everything was done in a timely manner and with exceptional attention to detail. The customer service is top notch and interactions are done with a strong emphasis on giving clients value for money."
We responded:
"Kevin, thank you for your kind words! I am glad to hear you had a smooth experience and felt well taken care of. Providing great service and value is always our goal!"
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Nadia Simon

September 29, 2025

5  out of  5
rating by Nadia Simon
"I recently purchased a life insurance policy for my daughter and I couldn’t be more pleased with the experience. The process was simple, and the representative took the time to explain all the options so I could make the best decision for her future. It gives me peace of mind knowing she’ll be financially protected no matter what happens. The rates were affordable, and setting up the policy was stress-free. Highly recommend for parents looking to secure their child’s future! Thanks Dionne James!"
We responded:
"Nadia, thank you so much for your thoughtful review! I'm truly honored to have helped you secure a life insurance policy for your daughter. It means a lot to know you felt supported and at ease throughout the process. Your trust in me and my team to help protect her future is something I deeply value. We are always here if you need anything—thank you again for the kind words and recommendation!"
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Khyden James

September 26, 2025

5  out of  5
rating by Khyden James
"These guys are the best! Easy to work with and professional. Especially the young man Samuel Lee. He’ll get you good."
We responded:
"Khyden, thank you for the great review! I am so happy Samuel and my team were so helpful! We are always here when you need us!"
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Barber305

September 26, 2025

5  out of  5
rating by Barber305
"⭐️⭐️⭐️⭐️⭐️ “Sam Lee is an outstanding insurance agent! He is professional, knowledgeable, and genuinely cares about his clients. Sam takes the time to explain all the details, answer every question, and make sure I feel confident about my coverage. He’s always responsive and goes above and beyond to provide excellent service. I highly recommend Sam Lee to anyone looking for reliable insurance and an agent they can truly trust.”"
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Richard Esser

September 26, 2025

5  out of  5
rating by Richard Esser
"I had the pleasure of a call from Juan Valdez of the Dionne James Agency. After a brief, excellent conversation I switched my auto insurance to State Farm. Juan is a professional, intelligent Agent with a great personalty. Dionne is equally talented by the prompt replies and answers to questions. Thank you Juan and Dionne."
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Gabriela & Victoria Hernandez

September 26, 2025

5  out of  5
rating by Gabriela & Victoria Hernandez
"Dionne and her team helped us save over $250 on the same coverage plan for our bakery storefront and with a better, well known company like all state with an amazing, very reliable and quickly responsive team. Thank you!!!"
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Victoria Hernandez

September 26, 2025

5  out of  5
rating by Victoria Hernandez
"Dionne is the best!! She’s a great representative for what State Farm represents and making you feel like you’ve picked the best coverage for the best price!"
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Jenny Luciano

September 25, 2025

5  out of  5
rating by Jenny Luciano
"No one is better than Jose. Extremely professional, patient, listened to what I needed & wanted & still able to give my husband & I extremely affordable prices for our cars!!!! Jose was absolutely amazing & I’m so glad we got to work with him!!! Jose is the best of the best!!"
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Debbie VanWormer

September 19, 2025

5  out of  5
rating by Debbie VanWormer
"Jose was wonderful! He was so helpful and explained everything to me so that I could understand it. Loved working with him"
We responded:
"Debbie, thank you for the wonderful review! I am so happy Jose was so helpful. We appreciate your feedback!"
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Rodrigo Riveros

September 17, 2025

5  out of  5
rating by Rodrigo Riveros
"Great customer service and great deals"
We responded:
"Rodrigo, thank you for the awesome review! We appreciate your feedback!"
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Yanelis Castillo

September 17, 2025

5  out of  5
rating by Yanelis Castillo
"Muy agradecida con todo el servicio que me brindaron y quede complacida con el precio gracias"
We responded:
"Yanelis, thank you for the wonderful review! We are always here when you need us! "
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Ivan Mendoza

September 16, 2025

5  out of  5
rating by Ivan Mendoza
"El servicio y la atención que me dio su agente de ventas Juan Valdez a sido más que excelente, lo voy a recomendar con mis amigos y espero siga recibiendo la misma atención con el resto de su equipo, gracias."
We responded:
"Ivan, thank you for the wonderful review! I am thrilled Juan was able to provide such excellent service!"
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Peter Kane

September 3, 2025

5  out of  5
rating by Peter Kane
"Great Customer Service!"
We responded:
"Peter, thank you for the great review!"
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Nohelia Mercado

August 26, 2025

5  out of  5
rating by Nohelia Mercado
"Me encantó la atención aclaró todas mis dudas , muy profesional y atento Juan thanks feliz por el cambio"
We responded:
"Nohelia, thank you for the wonderful review! I am thrilled Juan was so helpful! "
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Kylin Nelson

August 22, 2025

5  out of  5
rating by Kylin Nelson
"Tatiana was amazing ! Really the best ever. Please if you need anything call her immediately. I will always call her when I need her !!"
We responded:
"Kylin, Thank you for the awesome review! I am so happy Tatiana was so helpful! Her and my team are always here when you need us!"
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Hilda Quiroz

August 15, 2025

5  out of  5
rating by Hilda Quiroz
"I really like the people in this office. They are very nice and always willing the help with any questions. 💯"
We responded:
"Hilda, thank you for the wonderful review! I am so happy my team was so helpful. We are always here when you need us! "
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Silvia S

August 11, 2025

5  out of  5
rating by Silvia S
"Tatiana was great, she helped me with my issue ASAP. They left a note for her over the weekend, and she reached me first thing in the morning. Great customer service, I love working with State Farm agents. They are the best !"
We responded:
"Silvia, thank you for the kind words! I am so glad Tatiana was able to assist you quickly and provide great service. We truly appreciate your trust in our team and love having you as part of the State Farm family!"
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Alexia D'Haiti

August 8, 2025

5  out of  5
rating by Alexia D'Haiti
"He’s the best agent ever!! Very knowledgeable and patient!! Thank you for being you!!"
We responded:
"Alexia, thank you for the wonderful review! We are always here when you need us! "
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Johnny Rodrigues

August 8, 2025

5  out of  5
rating by Johnny Rodrigues
"Wonderfull"
We responded:
"Johnny, thank you for the great review! "
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melissa heredia

August 7, 2025

5  out of  5
rating by melissa heredia
"Sam is the absolute best. He made the process of switching over to State Farm so easy. Highly recommend."
We responded:
"Melissa, thank you for the kind review! I am so happy Sam was so helpful! "
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Jermaine Jermaine

August 6, 2025

5  out of  5
rating by Jermaine Jermaine
"My experience with State farm was awesome! I went searching for a better rate for my car insurance and state farm was there. Sam, he was so helpful from beginning to end even helped dealing with all the necessary procedures of switching from my old insurance to a better one. Sam was professional all the way through. I felt that I made the right choice. Plus I got more coverage for way less with state farm. I am happy and saving."
We responded:
"Hi Jermaine, thanks for the awesome review! I am so glad Sam could make the switch smooth and help you get better coverage at a great rate. Welcome to State Farm — we’re happy you’re saving and feeling confident in your choice!"
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DJ cool DJ cool

August 6, 2025

1  out of  5
rating by DJ cool DJ cool
"I cancelled my insurance on a car that broke down I have four other cars that work that I can use that are insured with a another company with cheaper rates then I go to renew my drivers license online and I find out this insurance agency sent a notice of cancellation to the dmv so my drivers license was suspended because I canceled the insurance policy with a broken down car"
We responded:
"I first want to say we appreciate your feedback. Your review does concern me because it is our job to make sure you are informed when it comes to your insurance. It is a state requirement that we have to report to the DMV when a vehicle with plates is no longer insured. My office is also not who reports that information back to the DMV, State Farm corporate does. If you feel like there was a miscommunication I apologize about that. I am here to discuss things further if you would like. Please give the office a call! "
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Sobeida Colomer

July 31, 2025

5  out of  5
rating by Sobeida Colomer
"Tatiana Amor @ State Farm is amazing her customer service skills go above and beyond any customers expectations. Keep up the great work you do you are appreciated!!!"
We responded:
"Sobeida, thank you so much for the wonderful feedback. I am so happy to hear that Tatiana was so helpful and went above and beyond! We strive to provide the best service we can so your positive comment means a lot to my team and I! "
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Kendrick Tellez

July 30, 2025

5  out of  5
rating by Kendrick Tellez
"I recently reached out to this State Farm Agent’s Office and they were incredibly helpful and serviceable. Dionne met all of my needs and knew to ask all the right questions regarding what coverages would be right for me. Definitely happy to be a New State Farm customer."
We responded:
"Kendrick, thank you for your thoughtful review, and welcome to State Farm! I am strive to provide knowledgeable and attentive service. Asking the right questions and making sure your coverage truly fits your needs is exactly what my office strives for. I am excited to have you as a new customer and look forward to supporting you for years to come!"